Terms & Conditions

1.1. These General Contract and Travel Conditions govern the legal relationship between you and
Amira Dive and Travel Ltd. (ADT Ltd) for all travel arrangements offered and/or organized by
ADT Ltd.
1.2. These conditions do not apply to the following:
- "Flight-only services" (e.g., APEX/PEX airline tickets) arranged by ADT Ltd.
- Individualized services provided by third-party agencies.
For such services, the general contract and transport conditions of the respective airline or
service organization apply. If your booking agency arranges travel or services through a thirdparty
provider, the conditions of that third party will apply. In such cases, ADT Ltd will not be
your contractual partner

2.1. The contract between you and ADT Ltd becomes effective upon your unreserved acceptance
of the booking arranged by your agency. From that moment, all rights and obligations specified
in the contract, including these General Contract and Travel Conditions, take full effect.

2.2. If an individual already registered with ADT Ltd books reservations on behalf of additional
travelers, that individual is responsible for ensuring compliance with all contract terms on behalf
of those travelers - particularly regarding payment and pricing. These conditions apply
equally to all travelers included in the booking.

3.1. The services provided are based on descriptions in our travel brochures and advertisements.
Special requests are only valid if confirmed in writing by your booking agency. Unless otherwise
specified, ADT Ltd’s services commence from the hotel or airport at the designated point
of embarkation. You are responsible for arranging and arriving punctually at these departure
points.
3.2. Services included in ADT Ltd packages
- Transfers to and from the airport or hotel at the designated port of embarkation, and
to/from the vessel MSV AMIRA
- Accommodation on board in a single, double, or twin cabin with private shower, toilet, and
air conditioning
- 2 to 4 guided dives per day (including one dawn or night dive, subject to conditions at the
dive site or anchorage). Note: No dives are typically scheduled on arrival or departure
days. Missed dives do not qualify for reimbursement
- Nitrox fillings (No compensation shall be provided in the event of unavailability)
-All-inclusive meal service on board, including beverages (excluding canned and bottled
drinks)
- Multilingual travel guides on board
- All scheduled excursions
-Use of ENOS® (Electronic Rescue and Locating System)

3.3. Services Not Included
- Fuel surcharges and harbor taxes (as specified in advertisements)
- All canned, bottled, or packaged beverages
- Alcoholic beverages including beer, wine, and spirits
- Diving lessons
- Rental of 15L tanks
- Rental of diving equipment
- Purchase of merchandise and souvenirs on board
- Tips for the crew (see recommendations in the Amira information sheet)
- Charges for excess luggage (on both international and domestic flights)
- Dive and travel insurance (e.g., DAN, Travel Guard, etc.), as well as medical insurance
- Other paid services and items available on board the MSV AMIRA
- National marine park fees (Komodo National Park, Raja Ampat, Banda Sea, and other regions),
and other local fees. These fees are subject to change and must be paid at the time
of reservation and before the trip begins

4.1. Prices
Prices for travel arrangements are based on the current ADT Ltd price list. Unless otherwise
specified in advertisements, prices are listed per person, in Euros (€) or US-Dollars (USD),
and are based on double occupancy per cabin. The price applicable is the one valid at the
time of booking. For information regarding possible price changes, see Section 6.
4.2. Terms of Payment
4.2.1. For individual, part-charter, or full-charter reservations, a 20% pre-payment of the total
booking price is required within 10 days of the booking date. Failure to do so will result in
cancellation of the reservation.
4.2.2. For individual bookings, the remaining balance must be paid no later than 90 days before
the departure date.
4.2.3. For part- and full-charter bookings:
- A second pre-payment of 30% is due 180 days before departure
- The remaining balance must be paid no later than 90 days prior to departure
4.2.4. Travel documents will be sent after full payment has been received, unless otherwise
stated.
4.2.5. ADT Ltd reserves the right to withhold services in the event of late payment of either the
pre-payment or remaining balance.
4.2.6. For short-notice bookings (i.e., made within 90 days of departure), the full booking
amount must be paid at the time of reservation.
4.2.7. Please note that your booking agency may charge an administrative fee in addition to the
prices listed in the ADT Ltd brochure. Payments made by credit card may incur a service
charge.

5.1. Notification
If you wish to modify your booking or cancel your trip, you must notify your booking agency
personally or by registered mail. Any travel documents already issued must be returned to the
booking agency.
5.2. Booking Modifications
For changes such as name substitutions, alternate travelers, adjustments to travel dates within
the valid period, changes to ancillary services, destination, or departure location, a processing
fee will apply:
- USD 100 per person, up to a maximum of USD 200 per booking
- Cancellation handling fees are generally not covered by cancellation insurance (see Section
5.5)
5.3. Cancellation Fees – Individual Bookings
If an individual booking is modified or canceled before departure, the following cancellation
fees apply:
- More than 90 days before departure: 20% of the total invoice
- 90–61 days before departure: 50% of the total invoice
- 60–0 days before departure or no-show: 90% of the total invoice
Different cancellation terms may apply to bookings with special airfare conditions, which are
indicated in the respective advertisements.
The date of receipt of your written or oral notification at your booking agency determines the
cancellation fee. For notifications received on a Saturday, Sunday, or public holiday, the next
working day will be considered the effective date.
5.4. Cancellation Fees – Part and Full Charters
For modifications, booking changes or cancellations, the following cancellation charges apply:
- more than 180 days before departure: 20% of the total invoice
- 180 - 91 days before departure: 50% of the total invoice
- 90 - 0 days before departure or no show: 90% of the total invoice
Different cancellation terms may apply to bookings with special airfare conditions, which are
indicated in the respective advertisements.
The date of receipt of your written or oral notification at your booking agency determines the
cancellation fee. For notifications received on a Saturday, Sunday, or public holiday, the next
working day will be considered the effective date.
5.5. Cancellation Cost Insurance
In certain cases, cancellation costs may be covered by your cancellation insurance, if such
coverage has been arranged in advance or is part of your booking package. Coverage and reimbursement
depend on the terms of your specific insurance policy.
If no cancellation insurance is included in your booking, we strongly recommend purchasing
one. Please note that in the event of trip cancellation, the insurance premium remains payable.
5.6. Substitute Traveler
If you are unable to undertake the trip, you may nominate a substitute traveler. The substitute
must be able and willing to enter into the contract under the existing conditions. Should a replacement
traveler be accepted, you and the substitute will be jointly liable for payment of the
full travel price and any applicable processing fees as outlined in Section 5.2.
ADT Ltd will inform you within a reasonable timeframe whether the proposed substitute is eligible
to participate. For trips that have specific participation criteria, a review is necessary and
may take a few days. If the substitute is proposed too late or is unable to meet travel requirements
(e.g., due to legal restrictions or official directives), your cancellation will be treated as a
regular cancellation under the applicable provisions in Section 5.2 et seq)

6.1. Changes Prior to Contract Conclusion
ADT Ltd expressly reserves the right to modify brochure content, service descriptions, online
pricing, and published rates at any time prior to booking. Your booking agency will inform you
of any such modifications before the contract is finalized.
6.2. Price Modifications After Contract Conclusion
In rare cases, it may be necessary to increase the travel price after the contract has been
concluded. This may occur under the following circumstances:
- Increases in transportation costs (e.g., fuel surcharges)
- Increases in or new government taxes, levies, or fees (e.g., airport taxes, embarkation/
disembarkation fees, sales taxes)
- Exchange Rate Changes from Euro to Indonesian Rupiah:
If fluctuations in the exchange rate between the Euro and the Indonesian Rupiah result in
increased costs for the travel services, such additional costs may be passed on to you,
leading to a corresponding increase in the travel price. This adjustment may be made up to
three weeks prior to the start of the trip. Should the price increase exceed 10% of the original
travel price, you are entitled to the rights specified in Section 6.4.
- Exchange Rate Changes from Euro to USD:
ADT Ltd’s base currency is the Euro. When prices are quoted in USD, the Euro amount is
converted using the prevailing exchange rate at the time. Your invoice will specify the exchange
rate up to which ADT Ltd guarantees the quoted price, even in the event of a USD
depreciation (typically 5–10% above the quoted tour price). If this threshold is exceeded,
ADT Ltd reserves the right to charge the difference, up to one week before the final payment
is due. By paying the deposit, you accept this contractual condition. In this case, the
rights outlined in Section 6.4 do not apply.
If the full travel price is paid within one month of booking, ADT Ltd guarantees the exchange
rate, regardless of subsequent fluctuations.
6.3. Changes to Itinerary or Transport After Booking and Before Departure:
ADT Ltd may need to make changes to itineraries or services (e.g., accommodation, airlines,
routes, transportation modes) due to unforeseen or unavoidable circumstances. Equivalent alternatives
will be offered where possible. You will be informed promptly of such changes and
any potential impact on your travel costs.
6.4. Your Rights Following Significant Changes:
If changes to your itinerary or services result in major modifications or a price increase of more
than 10%, you have the following rights:
- Accept the revised terms
- Cancel the booking in writing within five (5) days of receiving notice, with a full refund of
payments made
- If no response is received within five (5) days, ADT Ltd will consider the changes accepted
(proof of postmarked notice within this timeframe will suffice)
In the event of additional charges due to a devaluation of the USD, the rights outlined in section
6.4 do not apply (see section 6.2: Exchange rate changes from Euro to USD).

7.1. Cancellation Due to Customer Behavior
ADT Ltd reserves the right to cancel your trip if your behavior or failure to meet obligations justifies
such action. In this case, any payments made will be refunded. No further claims will be
accepted. Cancellation fees, as per Section 5.2 et seq, remain applicable.
7.2. Minimum Group Size Not Met
Each trip requires a minimum of six (6) participants. If this number is not met, ADT Ltd may
cancel the trip up to three (3) weeks prior to departure.
7.3. Force Majeure or Strikes
ADT Ltd may cancel a trip due to Force Majeure (e.g., natural disasters, pandemics) or unavoidable
human actions(e.g., war, civil unrest, strikes) that would jeopardize safety or the feasibility
of the trip.
7.4. Cancellation for Other Reasons
ADT Ltd may also cancel a trip for other significant reasons. In such cases, your rights will follow
the provisions outlined in Section 6.4.
7.5. Cancellation Compensation:
If a trip is canceled due to insufficient participants (Section 7.2) or other valid reasons (Section
7.4), and a suitable alternative package cannot be offered, ADT Ltd will compensate you as
follows:
- USD 80 per person, with a maximum of USD 160 per booking

If you are unable to participate in the trip—or parts of it—due to delays in arrival, no refund will
be issued. Costs for special transport arrangements or diving gear rentals remain your responsibility.
In the event you must cut your trip short, no refund of the travel arrangement price is possible.
However, in emergencies (e.g., illness, accident, family emergencies), ADT Ltd’s tour guide,
local representative, or service provider will assist you in arranging an early return. All associated
costs are your responsibility.
We strongly recommend obtaining return travel insurance, which is not included in the travel
package. Further information is available upon request from your booking agency.

10.1. ADT Ltd reserves the right to modify the program or individual services for legally permissible
reasons, provided such changes do not significantly alter the overall nature or character of the
trip.
10.2. Complaints, Time Limits, and Compensation Claims
If your trip does not conform to the agreed terms of your booking contract or you suffer personal
loss or damage, you are responsible for submitting a complaint to an ADT Ltd representative,
your booking agency, or the local service provider on the day of your return or as
soon as reasonably possible. You must also request appropriate compensation at that time
10.3. The booking agency, local ADT Ltd representatives, or service provider will make reasonable
efforts to address your complaint in a timely manner. If no remedy is provided within a reasonable
period during the trip, you are required to submit your complaint in writing to ADT Ltd,
your booking agency, or the service provider. Please note that these parties are not authorized
to accept or confirm any claims for compensation on behalf of ADT Ltd
10.4. Self-Help Remedy
If no adequate resolution is provided within a reasonable timeframe during the trip and the issue
results in significant inconvenience or damage, you may take reasonable measures to resolve
the matter yourself. ADT Ltd will reimburse you for costs incurred, provided they are in
line with the originally booked travel arrangements (e.g., hotel category, transportation standard)
and are supported by receipts. Written confirmation of the issue must be obtained at the
time of the incident (see Section 11).
10.5. Submitting Compensation Claims to ADT Ltd
To assert your claim for non-performance or non-reimbursement, you must submit a detailed
written complaint to ADT Ltd no later than one (1) month after the end of your trip. Supporting
evidence must be attached and the complaint should also be submitted to your booking agency,
the local ADT Ltd representative, or the service provider.
10.6. Forfeiture of Claims
Failure to comply with the reporting requirements outlined in Sections 10.2 and 10.3 will result
in forfeiture of your right to any compensation, including self-help reimbursement, price reductions,
contract cancellations, or refunds. Similarly, your right to claim compensation will lapse if
the complaint is not submitted within one (1) month following the end of your trip.

11.1. Compensation for Non-Performance
ADT Ltd shall reimburse you, in accordance with the provisions below, for the value of any
services that were agreed upon but either not provided or inadequately provided, for any additional
expenses incurred, or for damages suffered—provided that the ADT Ltd tour manager,
local ADT Ltd representative, or service provider was unable to offer an equivalent replacement
on site, and ADT Ltd is deemed liable.
11.2. Limitations and Exclusions of Liability
11.2.1. International Agreements and National Laws:
If international agreements or national laws provide for limitations or exclusions of liability
for damages arising from non-performance or improper performance of contractual obligations,
ADT Ltd’s liability is limited to the extent permitted under those agreements and
laws. Such limitations frequently apply in the transportation sector (e.g., air travel, sea
voyages, and rail transport)).
11.2.2. Liability Exclusions:
ADT Ltd is not liable for non-performance or partial performance of the travel contract due
to the following circumstances:
- Your own actions or omissions before or during the trip.
- Your failure to follow instructions given by travel guides or ADT Ltd representatives.
- Unforeseeable or unavoidable acts or omissions of a third party not involved in delivering
the agreed services.
- Force Majeure or any event that ADT Ltd, its agents, or service providers could not
foresee or prevent despite exercising due diligence. In such cases, any liability
claims against ADT Ltd are excluded.
11.2.3. Personal Injury
ADT Ltd is liable for personal injury resulting from non-performance or improper performance
of the travel contract only within the scope of the applicable contract, travel conditions,
international agreements, and national laws.
11.2.4. Property and Financial Damages
For any additional damages (e.g., property or financial loss) resulting from nonperformance
or partial performance, ADT Ltd’s liability is limited to a maximum of twice
the booking price per person—unless such damage is the result of willful misconduct or
gross negligence. These limitations apply unless international agreements or national
laws impose stricter liability caps or exclusions.
ADT Ltd is not responsible for personal items (e.g., diving gear, diving lamps, cameras,
etc.) that remain under your care throughout the trip. This includes any assistance provided
by the crew in handling such items.
11.2.5. Valuables
You are solely responsible for the safekeeping of valuables such as cash, jewelry, credit
cards, photo/video cameras, and other electronics. Hotels may provide in-room safes for
storage. Do not leave valuables unattended in vehicles or public spaces. ADT Ltd assumes
no liability for theft, loss, or misuse of credit cards or checks.
11.2.6. Rental Equipment:
The user/borrower is liable for the loss of or damage to rental equipment (e.g., ENOS devices,
diving gear, cameras).
11.2.7. Air and Sea Travel
Despite careful planning, ADT Ltd cannot guarantee adherence to travel schedules. Delays
may occur due to high traffic volumes, road accidents, airport congestion, rerouting,
border control delays, or natural events. ADT Ltd is not liable for such delays. We strongly
recommend allowing for possible delays when planning your trip.
11.2.8. Optional Events and Excursions
Local events or excursions outside the agreed travel program may be offered during the
trip. These activities may involve certain risks (e.g., strenuous hikes, heat exposure,
physical demands, difficult terrain). Participation is entirely at your own discretion and
risk.
Some of these excursions may be organized by third-party providers (external services).
In such cases, ADT Ltd is not your contractual partner and accepts no liability. If excursions
are organized by ADT Ltd, these General Terms and Conditions apply.
11.3. Liability Beyond the Standard Travel Agreement
Any non-contractual liability is subject to the provisions of applicable international agreements.
The liability limitations and exclusions in these General Terms and Conditions, as well as
those in international agreements or national laws, apply only if they provide for further or
stricter restrictions.
For losses other than personal injury, liability is limited to a maximum of twice the booking
price per person, unless otherwise specified by international agreements or national laws.

13.1. Please ensure that your booking office clarifies the applicable passport and entry requirements
for you. These may vary depending on your nationality, and ADT Ltd accepts no liability
for any damage resulting from non-compliance with these requirements.
13.2. You are solely responsible for obtaining the necessary travel documents and visas. If you are
unable to secure the required documentation in time for departure, you will be subject to the
cancellation terms outlined in the contract.
13.3. You are responsible for complying with all applicable entry requirements, health regulations,
and foreign currency regulations of your destination country. Please verify that you have all
necessary documents before departure.
13.4. ADT Ltd advises that if you are denied entry into a country, you will be responsible for covering
the cost of your return journey. Furthermore, we urge you to familiarize yourself with import
and export regulations concerning restricted goods, as well as the legal consequences of noncompliance.
13.5. All participants in diving cruises are responsible for carrying the required personal documentation,
such as a valid diving certification, logbook, and medical certificate. If you are excluded
from diving activities due to insufficient qualifications, incomplete records, or medical concerns,
ADT Ltd accepts no liability for any resulting claims.
13.6. All divers with pre-existing health conditions must personally assess and confirm their fitness
to dive. Any such conditions must be disclosed to the dive operator. If diving is denied due to
suspected health risks, ADT Ltd bears no responsibility and compensation claims are invalid.
13.7. Reconfirmation of Air Tickets
On unaccompanied trips, you are responsible for reconfirming your flight details, including departure
dates and times. Refer to the relevant brochures for guidance. Failure to reconfirm
may result in the forfeiture of your transportation arrangements, and any resulting costs will be
your responsibility.

General Contract and Travel Conditions

Effective from
April 21^st 2025

PDF Downloads

2025

General Contract and Travel Conditions

Effective fromApril 21st 2025

PDF Downloads

2025

Effective from
April 21^st 2025